<aside> 👋 This template is free to copy. If you have questions or suggestions, please contact John Haynes.

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This research repository template is designed to minimise the time it takes to assess the UX of any product or service. The template has been designed to walk you through each stage of the process, providing you with a solid foundation upon which you can continue to build.

Using this template, you can:

• Manage research participants while complying with the UKGDPR
• Document a fundamental understanding of the people that use your product or service
• Assess the user experience of any product or service in a consistent and repeatable way

Objectives

This process is designed with two objectives in mind:

<aside> <img src="/icons/history_gray.svg" alt="/icons/history_gray.svg" width="40px" /> Minimising the time it takes to assess the UX of any product or service (eg. your solution, or those of your competitors)

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<aside> <img src="/icons/thought-alert_gray.svg" alt="/icons/thought-alert_gray.svg" width="40px" /> Maximising your teams’ shared understanding of your users and the tasks they’re trying to complete

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The process

This research process can be thought about in 3 stages; persona definition, an iterative interview cycle, then a UX assessment.

Get started

• Each page below includes somewhat detailed instructions to complete each stage
• Default templates have been created and applied to all of the databases; every time you add a job to be done or a user story, it should be formatted and linked correctly

Personas

Define your personas

Group your product/service users into personas based on how they behave.

Iterative interviews